This Privacy Policy explains how BURAK DEMIRBAS LLC, operating under the MASQON brand (“Masqon,” “we,” “us,” or “our”), collects, uses, stores, and protects information in connection with the Masqon website and Masqon’s one-time done-for-you business implementation services.
Masqon is operated by BURAK DEMIRBAS LLC, a company formed in the United States.
Business Address: 30 N Gould St Ste N, Sheridan, WY 82801, United States
Contact Email: burak@masqon.com
Masqon provides a one-time done-for-you business service for companies that want support messages, feedback signals, and related operational data collected, structured, masked where applicable, analyzed, and routed into a usable reporting workflow.
Masqon is a B2B-only service. Masqon is not marketed as a consumer service and is not intended for personal, household, or family use.
We may collect the following categories of information:
We collect information when you:
We use information to:
Where service delivery requires access to client systems or client data, we use that access only as reasonably necessary to deliver the agreed scope.
Where the purchased implementation includes masking or similar processing steps, Masqon may configure those steps as part of the implementation. However, Masqon does not represent that its services replace the client’s own compliance, legal, privacy, information security, or regulatory review.
Clients remain responsible for determining whether the use of Masqon is appropriate for their own compliance obligations, internal policies, contracts, and legal requirements.
Depending on the context and your location, we may process information based on one or more of the following:
We do not sell personal information.
We may share information with service providers or tools used to operate the business and deliver services, including providers related to:
We may also disclose information if required by law, court order, regulation, legal process, or where reasonably necessary to protect rights, safety, or property.
Masqon serves clients in the United States, United Kingdom, and European Union. Information may be processed in jurisdictions outside your own. Where applicable, we take reasonable steps to handle information in a commercially responsible manner, but cross-border processing may occur as part of operating an international B2B service.
We retain information only for as long as reasonably necessary for service delivery, recordkeeping, support, dispute handling, legal compliance, or legitimate business operations.
Where clients provide credentials, tokens, or similar access information for implementation, that access information is intended to be deleted after installation is completed. Clients should also revoke, rotate, or replace access credentials after delivery where appropriate.
We take reasonable administrative, technical, and organizational measures to protect information. However, no system, transmission method, or storage environment is completely secure, and we cannot guarantee absolute security.
Clients are responsible for granting only the minimum access necessary, reviewing internal security requirements before sharing access, and rotating or revoking credentials where appropriate.
As of the effective date of this Policy, Masqon does not intentionally operate a separate analytics or cookie tracking program for behavioral marketing on the website. However, standard technical logs, security logs, hosting-level requests, and similar infrastructure records may still exist as part of website operation.
Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, or data portability, subject to legal limitations. You may also have the right to withdraw consent where processing is based on consent.
To exercise any applicable privacy rights, contact us at burak@masqon.com.
If you are a California resident, you may have rights under applicable California privacy law, including rights to know, correct, delete, and access personal information, subject to exceptions under applicable law. Masqon does not sell personal information.
If you are located in the UK or EU, you may have rights under applicable data protection laws, including the right to complain to a supervisory authority in your jurisdiction.
Masqon is intended for business users only and not for children. We do not knowingly target or market the service to minors.
We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised effective date.
BURAK DEMIRBAS LLC
30 N Gould St Ste N, Sheridan, WY 82801, United States
burak@masqon.com